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  1. Jira Platform Cloud
  2. JRACLOUD-77345

Ability to remove the 'Reply to Customer' option for agents on Sub Tasks

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      Current behaviour:

      The agents can add public comments on the sub tasks however customers cannot add any comments to it as it is not visible on the portal.

      Expected behavior:

      It would be great if the 'Reply to Customer' option can be removed for agents on the sub-tasks in Jira.

       

              Unassigned Unassigned
              3033da771e98 Ashutosh Sharma (Inactive)
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                Created:
                Updated: