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  1. Jira Platform Cloud
  2. JRACLOUD-76654

JQL filter with Labels does not display "EMPTY"

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      Issue Summary

      JQL query when used as below : 

       

      labels != xyz 

       

      Does not return the issue that has no labels in it.

      Steps to Reproduce

      1. Create a JQL query in advanced search as below : 
        labels != <labelname> 
      2. Search and you will see that the issues that do not have empty values in labels field will not be returned.

      Expected Results

      expected to return all the issues which does not have labels as xyz (including those who have labels field empty) to be returned.

      Actual Results

      The issues that has another value in labels field except for the searched value will be returned.

      Workaround

      workaround is to use labels = null to retrieve the results.

              Unassigned Unassigned
              c1c38b0b1b95 Priyadharshini CS (Inactive)
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                Created:
                Updated:
                Resolved: