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  1. Jira Cloud
  2. JRACLOUD-76653

Labels not found on existing cases when created using a create issue screen

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      Description

      Problem

      User not able to see the LABELS created on create issue screen.

      Environment

      Company managed
      .

      Steps to Reproduce

      create a new issue and create labels on this create issue screen.
      Now try to use them on the existing cases on the project. It comes as a new label
      Create a new case again and try to add these labels when creating this new issue. The labels are available while typing it( clicking it outside gives the label once typed in, without creating it( clicking on the new Label).

      Expected Results

      Newly created labels should be available

      Actual Results

      Not available under the dropdown for the customer to select

      Workaround

      Notes

      This puts customers in great difficulty as they believe the labels are not created and they create it again and shows inconsistency.
      The created labels are not available for customers to select

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              Assignee:
              Unassigned Unassigned
              Reporter:
              d31ee7a4b64e Aruna Johny
              Votes:
              2 Vote for this issue
              Watchers:
              8 Start watching this issue

                Dates

                Due:
                Created:
                Updated:
                Resolved: