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Type:
Bug
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Resolution: Timed out
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Priority:
Low
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Component/s: Work Item - View (Internal developer use only)
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1
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Severity 3 - Minor
Issue Summary
If the Tempo Account field is defined as required for the Field Configuration (from the Tempo Account administration page) It works when creating an issue, but not working when editing the issue, (user is having the same screen for all Create, View, and Edit issue). It looks like the value was actually left in blank but after reopening the issue the value is still set (which is correct)
Steps to Reproduce
- From Tempo Account administration page define the Account field as required
- Add the field to a screen
- Create an issue with a value for the field
- Edit the issue and leave the field empty, it will look like the value was removed instead of showing an error message indicating that the field is required
- Close and open the issue view and the value will reappear, look like the actually is never actually updated to remove the value as per the history, which is correct since the field cannot be empty
Expected Results
An error/warning would be displayed in the Edit issue screen as it does for the create issue screen (as per customer configuration it's using the same screen)
Actual Results
No error is shown for the required field
Workaround
Currently, there is no known workaround for this behavior. A workaround will be added here when available
- is related to
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JRACLOUD-76320 Setting a single select field to "none" for a dynamic field in a Connect App does not change the data
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- Closed
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- derived from
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BENTO-9553 Loading...