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  1. Jira Cloud
  2. JRACLOUD-70555 New Issue View in Jira Cloud
  3. JRACLOUD-76407

Editing a Cascading Select field with only a first-level existing value makes it difficult to edit or even know about a possible second value

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      Description

      Issue Summary

      When a cascading select field is in the right hand side of the new issue view and it only has a single values selected, the second level of values is obscured by the dropdown for the first level and disappears when the field is not actively being edited. 

      Steps to Reproduce

      1. Create or use an existing Select List (cascading) custom field with multiple levels of values configured. (most Jira Service Management projects come with one configured out of the box) 
      2. Ensure that the field is in the right-hand-side of issue layout (it usually is by default)
      3. In an issue, select a value for the first level of the field
      4. Refresh the page (as if being a new user or much time has passed)
      5. See that the field in question appears to have a single value
      6. Click the field to begin editing

      Expected Results

      Either:

      • the second level of the field is focused when editing begins so the user can clearly see that there is a second level to be edited
      • OR that the empty second value selector is shown even when not editing to show that there is a second level of values to be selected

      Actual Results

      When the field is selected for editing, the first level of the selector dropdown opens at the same time that the second level field becomes visible. 
      The dropdown of the first level obscures the empty second level field.

      Workaround

      Press the Tab button on the keyboard to switch focus to the second level of the cascading select field. 

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              Assignee:
              Unassigned Unassigned
              Reporter:
              midrew Michael Drew
              Votes:
              1 Vote for this issue
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                Dates

                Created:
                Updated: