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  1. Jira Cloud
  2. JRACLOUD-76301

Cloning an issue that has got attachments without selecting clone attachments creates unreadable attachments in the cloned issue.

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Details

    • Bug
    • Status: Gathering Impact (View Workflow)
    • Low
    • Resolution: Unresolved
    • Issue - View
    • None

    Description

      Issue Summary

      Cloning an issue that has got attachments without selecting clone attachments creates unreadable attachments in the cloned issue.

      Steps to Reproduce

      1. Clone an issue has got multiple attachments
      2. Don't select the Clone attachments checkbox
      3. Create
      4. Refresh
      5. Examine the cloned ticket

      Expected Results

      No attachments in the cloned issue

      Actual Results

      Unreadable attachments in the issue that cant be loaded

      No attachments found in the backend database

      Workaround

      Manually delete the corrupted files so the users don't get confused.

      Attachments

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          People

            Unassigned Unassigned
            646205eda384 Fariba
            Votes:
            4 Vote for this issue
            Watchers:
            7 Start watching this issue

            Dates

              Created:
              Updated: