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  1. Jira Cloud
  2. JRACLOUD-76051

Create user REST API endpoint is creating users inconsistently

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    Description

      Issue Summary

      When using the POST /rest/api/3/user, the created users are in an inconsistent state. 

      Steps to Reproduce

      Create a user via POST /rest/api/3/users

      curl --request POST https://site.atlassian.net/rest/api/3/user \
      --user radmin_email:apitoken \
      --header 'Accept: application/json' \
      --header 'Content-Type: application/json' \
      --data '{"emailAddress": "user@newuser.com","displayName":"New User"}'
      

       

      Expected Results

      The user should be created with the application access configured for the new user in the Product access configuration

      Actual Results

      Possible results

      • User is created without site access
      • User is added to an application access group that is not configured for new user.

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available

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              sgamal Sherif Gamal (Inactive)
              rmacalinao Ramon M
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              Dates

                Created:
                Updated:
                Resolved: