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  1. Jira Platform Cloud
  2. JRACLOUD-76042

"Could not find project with key XYZ" received when creating issues in MS Teams for Jira

      Issue Summary

      When creating issues from MS Team for Jira, user receives error "Could not find project with key XYZ" where

      XYZ stands for pkey of the first project in the Project List

      This happens when the user trying to create the issue does not have permission on the first project in the project list

      Steps to Reproduce

      1. Go to MS Teams for Jira
      2. Right Click on the message and Select Create Issue 
      3. You will receive an "Could not find project with key XYZ"

      Expected Results

      User should be able to create the issue

      Actual Results

      User receives an error: Could not find project with Key XYZ

      Workaround

      To workaround this issue, create a Dummy Project with name AAA (so that it is first entry in the project list) and give all users permission to this project. 

          Form Name

            [JRACLOUD-76042] "Could not find project with key XYZ" received when creating issues in MS Teams for Jira

              Unassigned Unassigned
              a79f4e2f4b7c Apurva Rawat
              Affected customers:
              19 This affects my team
              Watchers:
              26 Start watching this issue

                Created:
                Updated:
                Resolved: