Details
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Bug
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Resolution: Fixed
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High
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None
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9
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Severity 2 - Major
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Description
Issue Summary
Performance issue when viewing Jira issue via popup in Safari browser.
Steps to Reproduce
- Use Safari 14.0.3 or later.
- Go to a board and click on an issue.
Expected Results
Popup loads within a reasonable time.
Actual Results
The popup will be shown after some time.
Workaround
Use a different browser while this is being fixed.
OR
Workaround for Safari:
- Open an issue in your Jira Board
- At the top right of the issue you’ll see a meatball button that opens a dropdown next to the X.
- At or near the bottom of the dropdown menu you’ll find an option titled “Open issues in sidebar”, click this.
- Your issues should now load the same way they do in the Jira Backlog, on the right side of the page.