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  1. Jira Platform Cloud
  2. JRACLOUD-75559

Sub-task link not displayed in Next-gen when imported through CSV

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      Issue Summary

      When importing the parent and Subtask issues in a Next-gen Project using the CSV import, the link is properly created between the parent and the sub-task issue, however, it does not display in the subtask and parent issue screen.

      Steps to Reproduce

      1. Create a CSV file containing a parent and a child issue. E.g:

       

      Summary,Issue id,Issue Type,Parent id
      test summary,37660,Bug,,
      test sub-task summary,,Subtask,37660

      1. Import the CSV file to a Next-gen project using the External System Import, selecting the project in the import client

       

      Expected Results

      The issue is created and the link displayed in the issue view.

      Actual Results

      Both issues are created and the link displayed in the issue navigator, however, the link is not displayed in the issue view of both parent and sub-task, differently from when creating the parent and subtask using the UI:


      Workaround

      1. Manually link the issues after the import, optionally using the bulk update if there are many subtasks linked to the same parent
        OR
      2. Import the issues to a Classic project, moving them to the correct Next-gen project posteriorly

        1. Screen Shot 2020-11-11 at 19.23.46.png
          145 kB
          Petter Gonçalves
        2. Screen Shot 2020-11-11 at 19.25.13.png
          91 kB
          Petter Gonçalves

              Unassigned Unassigned
              pgoncalves Petter Gonçalves
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                Created:
                Updated:
                Resolved: