Issue Summary

When viewing the usage report for a project role the usage also counts inactive users ( users who don't have product access).

This confuses Jira admins as it does not add value to show users without product access in the report.

Please note, this also affects the data returned from API. e.g https://<>.atlassian.net/rest/api/3/project/<>/role/<> can show inactive users or groups..

Steps to Reproduce

1. Assign a project role to at least 2 users in a project. 
2. Remove product access from one of the users.
3. Check the usage for that Project Role.
4. The usage count includes users without product access as well. 

Expected Results

The usage count should only account for users who have product access. 

Actual Results

The usage count includes users without product access, Confusing users Jira Admins.

Workaround

Currently, there is no known workaround for this behavior other than unassigning project roles from a user before revoking their product access. 

A workaround will be added here when available