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  1. Jira Cloud
  2. JRACLOUD-75420

Custom fields of type URL interpret any URL with a mail address in it as mailto:

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    Description

      Issue Summary

      When using a custom field URL and the user paste an web link that contains `authuser= <useremail>`on the URL body, if the user clicks on the link, it is opening a new email box with 'mail to:' instead of opening the web page.

      As an example of a URL that contains `authuser= <useremail>`, you can use for test the google drive link: https://drive.google.com/.....authuser=<useremail>.../.

      Steps to Reproduce

      1. Add the URL custom field in the issue type screen.
      2. Paste the following link on the URL custom field:  https://drive.google.com/.....authuser=<useremail>.../
      3. Open the URL.

      Expected Results

      It should open the link posted on the ticket

      Actual Results

      When clicking in the link, it opens an email box.

      Workaround

      To avoid custom URL values containing @ from being interpreted as mailto:, the '@' character must be URL encoded. For the '@' symbol, this is '%40'.

      As another option, you can create a text field (multi-line) and configure the Wiki render. 

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              Unassigned Unassigned
              a4d87f7c6c2a Guilherme A
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                Updated:
                Resolved: