Watcher's count shows incorrect number of watchers in the new issue view

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    • 1
    • Severity 3 - Minor

      Issue Summary

      The customer is having an issue where the Watcher's count shows an incorrect number of watchers in the new issue view. This issue is triggered when post-functions are processed by JMWE add-on.

      Steps to Reproduce

      1. Install the JMWE add-on from https://marketplace.atlassian.com/plugins/com.innovalog.jmwe.jira-misc-workflow-extensions;
      2. Once the add-on is installed, Create a Set Field Value (JMWE App) post function as seen here:
      3. Create Issue
        Check watchers count
      4. Current Results:
        Watchers count is 2
      5. Expected results
        Watchers count to be 5

      Note:
      When clicking the watcher's count it is now reflected correctly.

      Expected Results

      In the new issue view, when opening Jira issues and checking the watcher's count, the watcher's count should show the correct watchers' count based on the watcher's listed.

      Actual Results

      The watcher's count shows a number that doesn't reflect the correct count. When the user clicks on watcher's count the number will be automatically updated to the correct count and the correct watchers will be listed. The issue only happens in the new issue view. 

      Workaround

      The workaround, for now, is to use the old issue view to have the correct Watcher's count. 

        1. post-function.png
          post-function.png
          491 kB
        2. post_func_2.png
          post_func_2.png
          391 kB

              Assignee:
              Ricardo N (Inactive)
              Reporter:
              Ricardo N (Inactive)
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              0 Vote for this issue
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: