Jira app for Mac does not resolve the login process in macOS Big Sur

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    • 3
    • Severity 2 - Major

      Issue Summary

      Jira app for Mac does not resolve the login process in macOS BiG Sur

      Steps to Reproduce

      Have macOS upgraded to Big Sur and try access the Jira app for Mac

      Expected Results

      The app should login without issues

      Actual Results

      the login screen is not reachable, it goes into a loop to the main screen when hit the button "LogIn,...

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available. But avoid upgrading macOS to Big Sur while a fix is not deployed.
      Doing SMC reset help fix this issue. Users are able to login to Jira after it. See https://support.apple.com/en-us/HT201295 for instructions on how to reset SMC on Intel-based Macs.

            Assignee:
            Unassigned
            Reporter:
            Douglas B (Inactive)
            Votes:
            10 Vote for this issue
            Watchers:
            24 Start watching this issue

              Created:
              Updated:
              Resolved: