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  1. Jira Platform Cloud
  2. JRACLOUD-75230

Custom Text fields not getting updating with the inline edit in the old issue view

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      Issue Summary

      Text fields (Multiple lines) are not properly updating in the old issue view of Jira when using the inline editing.

      Steps to Reproduce

      1. Create a text custom field (E.g: Acceptance Criteria) and add it to your project screens
      2. Create a new issue and add any value to the text field created (e.g: test 1)
      3. In the old issue view, navigate to the issue created and try to inline edit the field

      Expected Results

      The field is properly updated with a value 

      Actual Results

      The field is not updated, however, sometimes it gets updated after refreshing the page or adding a new value to the field. It seems to be only a displaying issue. 

      Vídeo with the detailed steps

      Workaround

      1. Use the Edit button to properly edit your field:
      2. Use the detail view of your board (Kanban or Scrum):

       

        1. Screen Shot 2020-10-05 at 13.14.54.png
          238 kB
          Petter Gonçalves
        2. Screen Shot 2020-10-05 at 13.25.27.png
          211 kB
          Petter Gonçalves

              ttjandra Tara 🍜
              pgoncalves Petter Gonçalves
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                Created:
                Updated:
                Resolved: