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Suggestion
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Resolution: Unresolved
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None
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18
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16
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At this time the only way to clear a field resolution would be by adding a post-function in a workflow that does that as referred on the following article:
Nowadays, we can edit the resolution via REST API but we can't clear its value. It would be nice to have the option to clear the value via REST API.
Suggestion
"fields": { "resolution": { "name": "" } }
Or even by simply setting as null.
"fields": { "resolution": null }
[JRACLOUD-75100] Clear Resolution value via REST API
There is a subtle difference how you set and how you clear resolution via API. REST API tells you:
"resolution": "Field 'resolution' cannot be set. It is not on the appropriate screen, or unknown."
It took me week to come up with the line, in all other cases, you will get what is above you.
def resolutionMap = [
'new': null,
'to do': null,
'reopened': null,
'resolved': 'Done',
'rejected': 'Rejected']
def issueStatus = ''
def getIssue = get("/rest/api/2/issue/${issueKey}")
.header('Content-Type', 'application/json')
.queryString('fields','status')
.asObject(Map)
issueStatus = getIssue.body.fields['status']
def resolution = resolutionMap[issueStatus] ? ([name: resolutionMap[issueStatus]]) : null
def updateIssue = put("/rest/api/3/issue/${issueKey}")
.queryString("overrideScreenSecurity", Boolean.TRUE)
.header('Content-Type', 'application/json')
.body([
fields: [
resolution: resolution
]
])
.asString()
@Romano Sommer @Cory Beaudoin
I'm not sure which request to do with the payload :
{ "update": { "resolution": [{"set":""} ]}}
Are you using transition REST API ? Or other endpoint or other method?
Can confirm the following also works for us on Jira Cloud (https://jira.atlassian.com/browse/JRACLOUD-75100?focusedId=3282951&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-3282951)
{
"update": {
"resolution": [
{ "set":"" } ]
}
}
The two suggestions in the Description field on this ticket never worked for us; kept getting "Error while parsing additional fields. Not valid JSON."
Please consider increase the severity of this issue. Our workflow requires us to fill in the "resolution" field, this blocks us from closing tickets automatically via REST API / python sdk.
{
"update": {
"resolution": [
]
}
}
This json worked for us in a team-managed business project.
+1 !!
It would save me so much time & make the system reliable