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IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.

    • 18
    • 16
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      At this time the only way to clear a field resolution would be by adding a post-function in a workflow that does that as referred on the following article:

      Nowadays, we can edit the resolution via REST API but we can't clear its value. It would be nice to have the option to clear the value via REST API.

      Suggestion

      "fields": {
          "resolution": { "name": "" }
      }
      

      Or even by simply setting as null.

      "fields": {
           "resolution": null
      }
      

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.

              • 18
              • 16
              • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

                At this time the only way to clear a field resolution would be by adding a post-function in a workflow that does that as referred on the following article:

                Nowadays, we can edit the resolution via REST API but we can't clear its value. It would be nice to have the option to clear the value via REST API.

                Suggestion

                "fields": {
                    "resolution": { "name": "" }
                }
                

                Or even by simply setting as null.

                "fields": {
                     "resolution": null
                }
                

                        Unassigned Unassigned
                        tbehm@atlassian.com Thiago Behm.
                        Votes:
                        96 Vote for this issue
                        Watchers:
                        52 Start watching this issue

                          Created:
                          Updated:

                            Unassigned Unassigned
                            tbehm@atlassian.com Thiago Behm.
                            Votes:
                            96 Vote for this issue
                            Watchers:
                            52 Start watching this issue

                              Created:
                              Updated: