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  1. Jira Platform Cloud
  2. JRACLOUD-74959

user_created Webhook does not seem to fire when a user is added to Jira/Confluence

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      Issue Summary

      user_created webhook event does not seem to fire when a new user is added to an instance under any circumstances.

      Steps to Reproduce

      1. Step 1. Create a webhook for the user created event
      2. Step 2. Add a user by any method.

      Expected Results

      Webhook for the created user is fired

      Actual Results

      Webhook is never sent

      Workaround

      Use the REST API for Jira to periodically poll for new users.

              mknox@atlassian.com Matthew 𝓭𝓻𝓴𝓷𝓸 Knox (Inactive)
              jlong@atlassian.com Jared Long
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                Created:
                Updated:
                Resolved: