Details
-
Bug
-
Resolution: Fixed
-
High
-
None
-
14
-
Severity 3 - Minor
-
1
-
Description
Issue Summary
Change in assignee record is not seen in issue history
Steps to Reproduce
- Add a post-function Assign the issue to the current user/ Set resolution to the transition
- Add a screen to this transition with the Assignee/Resolution field.
- Publish workflow
- Create Issue
- Transition the status from To-do to In-Progress, update the Assignee/Resolution on the transition screen
- Check issue history, it doesn't show any records for the assignment of the issue or the resolution being set.
Expected Results
Show the record, Unassigned-> Username or Resolution Set.
Actual Results
The record is missing from the issue history. This affects the SLA stop condition leading the SLAs to continue running on the issues
Notes
- This bug might impact Jira Service Management SLAs:
- If the SLA stops when the resolution is set, the SLA doesn't stop when the event is missing on issue's history.
Workaround
Remove the screen or the post function in the workflow.
Attachments
Issue Links
- is resolved by
-
ISSUE-6219 Loading...
- mentioned in
-
Page Loading...