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  1. Jira Cloud
  2. JRACLOUD-74727

New issue view - link to a specific comment collapsed just opens the regular issue view, the comment is not focused.

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    Description

      Issue Summary

      When we open the link to a specific comment, if the comment is collapsed, it only opens the regular issue view, the comment is not focused.

      The ability to link to a specific comment when using the new issue view was implemented on 06 May 2020 according to the improvement request JRACLOUD-70156.

      Steps to Reproduce

      1. Create a Jira issue with 20+ comments.
      2. Copy the link of a collapsed comment.
      3. Open the link in a new tab.
      4. If the comment is collapsed, it will open the regular issue view, the comment will not be focused.

      Expected Results

      When we open the link of a collapsed comment, we just see the regular issue view, the comment is not focused.

      Actual Results

      When we open the link of a collapsed comment, the comment should be expanded and focused.

      Workaround

      Use the Old Jira Issue View or expand the collapsed comment.

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              lchen2@atlassian.com Lin Chen
              aschneider@atlassian.com Adalberto Schneider
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              Dates

                Created:
                Updated:
                Resolved: