Uploaded image for project: 'Jira Platform Cloud'
  1. Jira Platform Cloud
  2. JRACLOUD-74680

Ability to control the number of comments to collapse at site level

XMLWordPrintable

    • 11
    • 23

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Current behaviour

      On loading an issue with 107 comments, the first 5 appear:

      Underneath the 5 comments is a button, View 100 older comments. After clicking the next 100 comments appear along with a new button View 2 remaining older comments:

      Desired behaviour

      Sometimes the agents and admins don't want to have to click to view more comments and want to have all comments being shown in the issue view.

      Suggested resolution

      Enable the jira.comment.collapsing.minimum.hidden setting to the new issue view.

      Workaround

      There is no workaround.

      Notes

      The related feature request JRACLOUD-44911 – User-option to disable auto collapse on comments asks that this feature be enabled at user level (rather than at site level).

        1. screenshot-1.png
          screenshot-1.png
          385 kB
        2. screenshot-2.png
          screenshot-2.png
          531 kB

          Form Name

            [JRACLOUD-74680] Ability to control the number of comments to collapse at site level

            SET Analytics Bot made changes -
            Support reference count Original: 22 New: 23
            SET Analytics Bot made changes -
            UIS Original: 7 New: 11
            SET Analytics Bot made changes -
            UIS Original: 11 New: 7
            SET Analytics Bot made changes -
            UIS Original: 10 New: 11
            SET Analytics Bot made changes -
            UIS Original: 7 New: 10
            SET Analytics Bot made changes -
            Support reference count Original: 21 New: 22
            SET Analytics Bot made changes -
            UIS Original: 1 New: 7
            SET Analytics Bot made changes -
            UIS Original: 3 New: 1
            SET Analytics Bot made changes -
            UIS Original: 4 New: 3
            Joao Vasconcelos made changes -
            Link New: This issue is related to JRACLOUD-84340 [ JRACLOUD-84340 ]

              Unassigned Unassigned
              ahirama Ai Hirama
              Votes:
              67 Vote for this issue
              Watchers:
              61 Start watching this issue

                Created:
                Updated: