What I'd really like with this menu is:

1.  admin settings included - easily accessible admin items

2.  the ability to move it - position it as a floating window

3.  the ability keep the menu open after I make a selection - That way I could navigate around without having to click the back button.  Not a huge fan of how this menu forces me to clear the current selection.  The "." is one click to open, clearing the current selection is another click, selecting the menu is a third.  

When I'm navigating around this is likely going to be less friendly for me than what I had.  Why can't I just have the option to turn off the new top level menu like I had before you took it away.  I was fine with the top level nav in my organization as long as I could continue to use my side menu.  I understand you want to move forward but you had the behavior I wanted already and took it away.  That's kind of what is annoying me.

Hi Matt,

Maybe I'm missing something.  I only see an attachment with a proposed settings menu that I don't have.  

Even as a general user the side panel is better for me.  Typically when working in a ticket the mouse pointer is not at the top of the screen.  It's mid position.  It's much easier to scroll to and click items in a side panel in classic than it is to drag the mouse all the way to the top menu or all the way to the right like it is now.  The previous side menu changes were worse than what you had before.  Lots of people complained.  These changes for me are worse than the previous changes

Yes we don't use the new issue view because that really would require a ton of work in my environment because the fields don't really migrate well which is likely due to our tab structure.  I'd have to rework every project to use that.  Basically I have classic projects and don't want the new changes but I'm forced to take them.  Typically they increase my workload.

One thing to keep in mind.  General users don't make the decision on which software to purchase.  Admins are highly involved in that decision.  Cloud is not really making me happy right now.  I'll never recommend it going forward.  Just telling the truth.  My pain points are not really necessary if I could choose to update when I wished.  Even something as simple as rolling out a feature without adequate permission control bothers me.  When you rolled out rules you didn't have it available in the permission scheme but had it turned on for all admins.  That might be dandy for a tiny organization but not so great when you have lots of admins that might not have all the training of a site admin.  They can mess things up but are unlikely to be able to fix them when they do.  I would've preferred to be enable that on my own instead of dealing with the fall out.

Hi mthompson6,

Thanks for getting in touch with our support team about this. My name's Matt and I'm the product manager working on the navigation changes. I understand that the new nav is causing some friction for the administrative- and configuration-related capabilities that admins need to perform.

We made a tradeoff in the design to optimize for general/end-users over admins because we saw that administrative tasks were less frequently performed compared to the day-to-day, basic usage of Jira Software, Jira Service Desk and Jira Core. I understand that comes at a cost for our admins and we are looking into this to see what we might be able to do to make it easier. Out of curiosity, have you ever used the `.` shortcut to navigate admin-related settings? This is one of the most highly used shortcuts by admins and is arguably even more efficient than the old sidebar pattern we used to have. I've attached a screenshot for your reference.

It also sounds like you have a problem accessing your starred filters. Do you have more than 15 that you access on a regular basis? The dropdown menus in the navigation show up to 15 starred items and 5 recent. When looking at the widespread usage of the product, we saw that the 99th percentile of Jira Cloud users had 15 starred items at most, which led us to use this number as a starting point. I can understand if that isn't meeting your needs, so it would be great to confirm if that's the case.

This is a lot of information and if you would prefer to speak over a call sometime, I'd be more than happy to do so. You can find my calendar availability at: https://calendly.com/mtse/jira-cloud-chat.

Regards,

Matt

This is not going to fix my issue.  It is still a top menu.  I still would have to navigate around the top menu instead of having easy access to a side menu.  Changes should improve usability.  The top Nav doesn't do that for me.  I like the side nav as an admin but top nav is fine for general users.  It isn't about change.  I initially liked the new UI as a user until I started doing admin functions.  Then I hated it.

Filters is a big sore spot as well.  The old nav had way more filters I could easily access.  The new one has 5.  To find more I have to search for one.  REALLY not a fan of this with the number of filters I hit.