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Type:
Bug
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Resolution: Fixed
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Priority:
Low
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Component/s: Emails - Incoming Mail
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2
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Severity 3 - Minor
Issue Summary
The incoming mail handler configuration shows the username of the default reporter.
Steps to Reproduce
- Go to the incoming mail admin screen /secure/admin/IncomingMailServers.jspa
- Click add incoming mail handler
- Choose Create a new issue or add a comment to an existing issue
- Click next
- Choose a person for the default reporter. Here it will show the display name of the person, which is fine.
- Choose save
- Now back on the previous screen, under Mail Handlers, it shows "Default Reporter: username" where username is the username of the person you chose on the previous screen.
Expected Results
Default reporter should show the user's display name or full name. (depending on the configuration)
Actual Results
The account's username is shown. Usernames should never be shown in the UI.
Workaround
To get more information on the Default Reporter, you need to open the configuration.