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  1. Jira Cloud
  2. JRACLOUD-74508

Images on attachments are showing broken

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    Description

      This issue is intermittent

      Issue Summary

      Whenever a comment is sent with an attachment on it, the image is now shown in the email and shows a broken link. Once you click on the image, the attachment is downloaded.

      Steps to Reproduce

      1. Create an issue and post a comment with an image attached;
      2. Wait for the notification.

      Expected Results

      The images are shown in the email notification.

      Actual Results

      The images are shown broken, but when you click on it, it is downloadable.

      Workaround

      • Look for the attachment directly in the issue view.
      • Change the Email from in the general configurations (https://<InstanceName>.atlassian.net/secure/admin/ViewApplicationProperties.jspa) to anything different than ${fullname} (Jira).

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              Unassigned Unassigned
              esantos@atlassian.com Eduardo Santos
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              Dates

                Created:
                Updated:
                Resolved: