Uploaded image for project: 'Jira Platform Cloud'
  1. Jira Platform Cloud
  2. JRACLOUD-74459

Race condition causing the status value to not be updated on transition despite being shown in the issue history.

XMLWordPrintable

      Issue Summary

      An issue is transitioned from one status to another yet the status of the issue is not changed in the issue history.

      In the case of the transition being to a final state with no outgoing transition, no traction options are then available to correct this.

      The os_workflow and os_currentstep tables are updated correctly only the issue status in the jiraissue table is not updated.

      Steps to Reproduce

      N/A: Not reliably replicable due to difficulty in meeting race conditions

      Expected Results

      The status of the issue should be updated on transition.

      Actual Results

      The status of the issue is not updated, but the transition can be seen in the issue history.

      Workaround

      It is possible to use a CSV import to update to correct the status, alternatively please contact Atlassian support who can manually correct this status value for you.

              Unassigned Unassigned
              nwolfgang Battlebeard (Inactive)
              Votes:
              1 Vote for this issue
              Watchers:
              8 Start watching this issue

                Created:
                Updated:
                Resolved: