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  1. Jira Cloud
  2. JRACLOUD-74191

Unable to add users to team using the @mention feature

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    Description

      Issue Summary

      When you try to add some users to teams using the @mention feature, it displays nothing. This doesn't affect all users, I was able to find some users using the @mention on my test instance.

      Steps to Reproduce

      1. Head over to People page
      2. Create a new team and click on Add People
      3. Look for a user using the @mention feature

      Expected Results

      The users appear in the drop-down list as a result

      Actual Results

      Returns nothing instead

      Workaround

      Find the user name without using the @mention feature.

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        Activity

          People

            osenn Oliver Senn
            madam@atlassian.com Adam (Inactive)
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            Dates

              Created:
              Updated:
              Resolved: