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Sub-task
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Resolution: Fixed
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Low
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Hi everyone,
The Automatic option is now available in the assignee user picker in the new issue view.
Thanks
Tha Atlassian Cloud team
Currently, there is no "Automatic" option in assignee user picker even though there is in the old issue view.
It would be nice to user can choose "Automatic" option like the old issue view.
It's useful for the user who uses "components".
https://confluence.atlassian.com/jirasoftwarecloud/organizing-work-with-components-764478279.html
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[JRACLOUD-73826] Add the "Automatic" option to assignee user picker in the new issue view
| Resolution | New: Fixed [ 1 ] | |
| Status | Original: In Progress [ 3 ] | New: Closed [ 6 ] |
| Description |
Original:
{panel:title=Atlassian Update - 23 June 2021|borderStyle=solid|borderColor=#2684ff|titleBGColor=#2684ff|bgColor=#ffffff}
Hi everyone, Work has started on bringing back the Automatic option to the user picker in the new issue view. We will keep this ticket updates as we progress. Thanks Tha Atlassian Cloud team {panel} Currently, there is no "Automatic" option in assignee user picker even though there is in the old issue view. It would be nice to user can choose "Automatic" option like the old issue view. !スクリーンショット 2020-02-12 12.15.53.png|width=502,height=208! It's useful for the user who uses "components". [https://confluence.atlassian.com/jirasoftwarecloud/organizing-work-with-components-764478279.html] |
New:
{panel:title=Atlassian Update - 21 July 2021|borderStyle=solid|borderColor=#2684ff|titleBGColor=#2684ff|bgColor=#ffffff}
Hi everyone, The Automatic option is now available in the assignee user picker in the new issue view. Thanks Tha Atlassian Cloud team {panel} Currently, there is no "Automatic" option in assignee user picker even though there is in the old issue view. It would be nice to user can choose "Automatic" option like the old issue view. !スクリーンショット 2020-02-12 12.15.53.png|width=502,height=208! It's useful for the user who uses "components". [https://confluence.atlassian.com/jirasoftwarecloud/organizing-work-with-components-764478279.html] |
| Status | Original: Open [ 1 ] | New: In Progress [ 3 ] |
| Description |
Original:
Currently, there is no "Automatic" option in assignee user picker even though there is in the old issue view.
It would be nice to user can choose "Automatic" option like the old issue view. !スクリーンショット 2020-02-12 12.15.53.png|width=502,height=208! It's useful for the user who uses "components". [https://confluence.atlassian.com/jirasoftwarecloud/organizing-work-with-components-764478279.html] |
New:
{panel:title=Atlassian Update - 23 June 2021|borderStyle=solid|borderColor=#2684ff|titleBGColor=#2684ff|bgColor=#ffffff}
Hi everyone, Work has started on bringing back the Automatic option to the user picker in the new issue view. We will keep this ticket updates as we progress. Thanks Tha Atlassian Cloud team {panel} Currently, there is no "Automatic" option in assignee user picker even though there is in the old issue view. It would be nice to user can choose "Automatic" option like the old issue view. !スクリーンショット 2020-02-12 12.15.53.png|width=502,height=208! It's useful for the user who uses "components". [https://confluence.atlassian.com/jirasoftwarecloud/organizing-work-with-components-764478279.html] |
| Assignee | Original: Yuan Jiang [ yjiang@atlassian.com ] | New: Loretta Brunette [ 190b4dd3c5b7 ] |
Echoing the comments of Fernando Montemayor above: We have hundreds of users in Support and Eng who rely on auto-assignment of Jiras based on their components. The product components are generally easy to identify based on the nature of a functional defect, but designated triagers are not only far more numerous but they vary week-to-week as well. To not support the auto-assignment feature is to create extra work and a large delay in new issues getting to the right engineer.
Related: What is the point of having a Default Assignee on the Components configuration page if the automatic assignment feature is not available?
This issue will further delay our ability to move to the new View screen, even after the Phabricator/ external links gap is resolved.
| Remote Link | New: This issue links to "Page (Confluence)" [ 525827 ] |
Thanks for highlight this challenge in new view! Our team is looking at a range of improvement opportunities and and decided to investigate this after we started migrating people to new issue view starting March 31 2021. If this is a blocker for you to move to the new issue view, you can let us know by commenting on this page.
| Assignee | New: Yuan Jiang [ yjiang@atlassian.com ] |
Is auto-assignment to a component lead only a problem for manual entry from the new View screen? I.e., does 'automatic' still work from the API? We use an SFDC <> Jira connector that uses 'automatic' for assignee when a new bug is being filed from Salesforce.