Clicking the Get Online Help (?) icon in the External System Import page takes you to a Jira Server documentation page

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    • Severity 3 - Minor

      Issue Summary

      The External System import for Jira Cloud has a question mark icon in the top right of the page, that is intended to take you to Atlassian's online documentation of how this importer functions. The page you can see this on is:
      example.atlassian.net/secure/admin/ExternalImport1.jspa

      If you click the link it takes you to:
      https://confluence.atlassian.com/display/JIRA/Migrating+from+Other+Issue+Trackers

      Which currently redirects to
      https://confluence.atlassian.com/adminjiraserver073/migrating-from-other-issue-trackers-861253679.html

      The problem with this is that Jira 7.3 has importer options that have not been possible in Jira Cloud for months or years (Bugzilla importer, redmine importer, asana importer, etc)

      It would be much better if this link just took admins to a page such as https://confluence.atlassian.com/adminjiracloud/migrating-from-other-issue-trackers-884344525.html

      Steps to Reproduce

      1. Goto the external system importer as a Jira admin, URL /secure/admin/ExternalImport1.jspa
      2. Click the ? in the top right to get help with documentation

      Expected Results

      Takes you to documentation about Jira Cloud importer options

      Actual Results

      Takes you to Jira Server 7.3 documentation that doesn't apply in most cases.

      Workaround

      Admin will have to manually find the correct documentation that applies to his/her platform, such as https://confluence.atlassian.com/adminjiracloud/migrating-from-other-issue-trackers-884344525.html in the case of Jira Cloud admins that need help here.

              Assignee:
              Unassigned
              Reporter:
              Andy Heinzer (Inactive)
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                Created:
                Updated:
                Resolved: