Not possible to download attachments in Android Mobile Jira app

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    • Type: Bug
    • Resolution: Fixed
    • Priority: Low
    • Component/s: Mobile
    • None
    • 1
    • Severity 3 - Minor

      Issue Summary

      Not possible to download / preview attachments in Android Mobile JIRA app

      Steps to Reproduce

      1. Add an attachment (non-image) to a Confluence page
      2. Using the Confluence Cloud mobile app for iOS, open the same page
      3. Tap the attachment

      Expected Results

      The attachment should open and you should have an option to preview, open it with a different app and/or save it.

      Actual Results

      An error has occurred.

      Workaround

      If you tap and hold it, you are redirected to the browser version of JIRA Cloud.
      There, if you log in, you can see the file and then, by clicking at the share button, you can select to open with a different app and/or save it.

            Assignee:
            Carlos Khatchikian
            Reporter:
            Thinesh Kumar (Inactive)
            Votes:
            1 Vote for this issue
            Watchers:
            4 Start watching this issue

              Created:
              Updated:
              Resolved: