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  1. Migration Platform
  2. MIG-398

Trello Import to Jira throws 500 error

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    • 1
    • Severity 2 - Major
    • 3

      Issue Summary

      Importing issues from Trello throws a 500 error in new sites. The issue hasn't been observed in older sites. It could be replicated in at least 2 sites created in December.

      Steps to Reproduce

      1. Create a new site or use a site created in December 2019.
      2. Navigate to External System Import -> Trello  ->  Setup ->   Next

      Expected Results

      Should land in a page that asks to Allow or Deny access to Trello.

      Actual Results

      A 500 Internal Server Error as below is thrown

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

              Unassigned Unassigned
              anandi Ann (Inactive)
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                Created:
                Updated:
                Resolved: