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  1. Jira Platform Cloud
  2. JRACLOUD-73561

Project ID shows in drop down when moving issue between projects

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      Summary

      When attemping to move issues between projects the screen to choose the project does not show the project names in the project drop down, instead it shows the project ID's.

      Steps to Reproduce

      1. In source project, ensure that 'create issue' does not have any users or groups assigned to it or that you are not a member of those groups
      2. Choose an issue from the source project to move to another project, click move issue.
      3. Note on next screen that instead of displaying a list of projects to move to, it displays the project ID.

      Expected Results

      The project names are displayed in the pick list or an error is thrown to note why you cannot move the issue.

      Actual Results

      Project ID's show in the list. You can still choose a new issue type but when you click next you receive an error of 'the issue type selected is invalid' even though it is not.

      There are no errors thrown in the log files
      The following error is thrown in the browser developer console:

      Javacript error:
      Uncaught TypeError: Cannot read property 'toLowerCase' of undefined
      batch.js?atlassian.aui.raphael.disabled=true&locale=en-US:948 Uncaught
      

      Notes

      The root cause is a permissions issue on the source project. You should not need create issue permission on the source as you will be moving to a different project. The pick list for project appears to error out when trying to generate the list because of the lack of permissions.

      Workaround

      Add relevant users or groups to the 'create issue' permission for the source project you are moving from.

              Unassigned Unassigned
              schristopher@atlassian.com ScottC
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                Created:
                Updated:
                Resolved: