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  1. Jira Platform Cloud
  2. JRACLOUD-73480

Site-admin without any Jira access receives an "Internal Server Error" when accessing all issues filter in a project

      Issue Summary

      When the user does not have any application access but has the site-admins group access, while accessing a project all issues (/projects/projectKey/issues/?filter=allissues), Jira will throw an "Internal Server Error".

      Steps to Reproduce

      • 1. Remove the site-admins group from all the application accesses;
      • 2. Create a user and only grant the site-admins group;
      • 3. Try to access a project all issues filter at /projects/projectKey/issues/?filter=allissues.

      Expected Results

      Jira shows an error that the user does not have permission to view it.

      Actual Results

      Jira throws an "Internal Server Error". It can be viewed in the videos below:

      Workaround

      Grant any Jira application access to the user.

            [JRACLOUD-73480] Site-admin without any Jira access receives an "Internal Server Error" when accessing all issues filter in a project

            No work has yet been logged on this issue.

              gcardoso@atlassian.com Gonçalo Cardoso
              esantos@atlassian.com Eduardo Santos
              Affected customers:
              0 This affects my team
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                Created:
                Updated:
                Resolved: