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  1. Jira Platform Cloud
  2. JRACLOUD-73441

Unable to clear user picker field value (Only in the old issue view)

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      Issue Summary

      It's not possible to clear user picker field value if using the old issue view

      Steps to Reproduce

      1. Ensure there is a user picker field with a value/name already populated
      2. Try to delete the name/value of the field

      Expected Results

      The name field will clear

      Actual Results

      It just reverts to the original person whose name was in that field.

      Workaround

      Typing a dummy name you will see a message saying that's an invalid value/name, but if forcing the dummy name, the field will clear.

      OR

      Switch to the new Issue view where the field can be cleared.

              fbordallo Fernando Bordallo
              laguirre Lucas Aguirre (Inactive)
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                Created:
                Updated:
                Resolved: