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  1. Jira Cloud
  2. JRACLOUD-73439

The Default reporter can not be removed from E-mail handlers

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    Description

      Update on July 28, 2023

      Hey everyone, we’ve fixed the bug because of which the Default Reporter on the Mail Handler, if set, couldn’t be removed. This feature now works as expected.

      Thank you,
      Deepanshu Tamta, 
      Jira Issue Domain, Team Maverick

      Issue Summary

      Once you add a default reporter to an e-mail handler, that default reporter can not be removed from it.

      Steps to Reproduce

      1. Create a new e-mail handler (tested with "Add comment to the entire email body" and "Create a new issue or add a comment to an existing issue")
      2. Add a Default Reporter to the handler and save it
      3. Click to edit the e-mail handler and try to remove the Default Reporter by erasing the field value

      Expected Results

      The Default Reporter should be removed

      Actual Results

      Although you are able to erase the field and save it, the default reporter is still there after you click to save.

      Workaround

      Delete the handler and create a new one.

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              412deb6a297a Deepanshu Tamta (Inactive)
              pgoncalves Petter Gonçalves
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              Dates

                Created:
                Updated:
                Resolved: