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Type:
Bug
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Resolution: Duplicate
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Priority:
Low
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None
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1
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Severity 3 - Minor
Issue Summary
Selecting user in a user picker field through keyboard interactions throws following error:
User '<display-name>' was not found in the system.
Note
This occurs in old issue view
Steps to Reproduce
- Add a user picker field (single user) to issue screen
- Access the issue in old issue view
- Press dot key in the keyboard (.)
- Type and select the user picker field to be updated
- Type a user and select it using "Enter" key in the keyboard
- Click on Submit
Watch this video for more visibility: Screen Recording 2019-10-04.mov
Expected Results
User picker field is updated
Actual Results
Following error appears:
User '<display-name>' was not found in the system.
Workaround
Select the user via mouse click in step 5 (Steps to Reproduce)
- duplicates
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JRACLOUD-73081 Picking a user results in "User not found in the system" error
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- Closed
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