Details
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Bug
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Resolution: Fixed
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Low
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None
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5
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Severity 2 - Major
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Description
Issue Summary
Consider that you have attachments on the description field of an issue. After you clone this issue, the file will fail to load in the New Jira issue view, but will show properly while using the old issue view.
The following video better demonstrates this behaviour:
Steps to Reproduce
- Access an issue which has an attachment on its description;
- Clone the issue, also cloning the attachment.
Expected Results
When you access the cloned issue, the attachments in the description are available
Actual Results
When you access the cloned issue, while using the New Jira issue view, the attachment will fail to load. Clicking "retry" doesn't solve the problem.
Workaround
Users can disable the New Jira issue view for now, on a per-profile basis. To achieve this:
- Click the profile icon, on the bottom of your left sidebar, then Settings under "JIRA";
- On the "Jira Labs" section, click to disable the New Jira issue view.
Attachments
Issue Links
- is resolved by
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