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  1. Jira Platform Cloud
  2. JRACLOUD-72770

Video attachments intermittently wont save in the new issue view

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      Issue Summary

      Adding an attachment to a Jira comment in the new issue view.

      Environment

      Jira cloud new issue view

      Steps to Reproduce

      1. Go to Jira issue while in the new issue view
      2. Click the comment box
      3. From the editor menu select "Files & image"
      4. Upload a video file and click insert
      5. Now click save

      Expected Results

      The comment is saved with the attached video

      Actual Results

      Nothing happens and the attachment is not saved

      The below exception is thrown in the xxxxxxx.log file:

      Workaround

      Refresh the page and try again.

              Unassigned Unassigned
              sayanloye Shakiru Ayanloye (Inactive)
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                Created:
                Updated:
                Resolved: