'Single Email Address' notification is not working on Jira

XMLWordPrintable

    • 5
    • Severity 2 - Major

      Issue Summary

      Single Email Address notification is triggered by Jira but is not sent to the user.

      Environment

      • Jira Cloud version: 7c10101d

      Steps to Reproduce

      1. Configure the Browse Projects Permission Scheme of a project to Group (Anyone, including non-registered and anonymous users).
      2. Set one of the events (i.e. Issue Created) of the Notification Scheme of that same project to Single Email Address and enter a valid one. Save the changes.

      Expected Results

      The notification (in this case when a ticket is created) should be sent to the email address listed there.

      Actual Results

      No message is sent.

      Workaround:

      Currently, there is no known workaround for this behavior. A workaround will be added here when available

            Assignee:
            Unassigned
            Reporter:
            João Nunes (Inactive)
            Votes:
            1 Vote for this issue
            Watchers:
            6 Start watching this issue

              Created:
              Updated:
              Resolved: