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  1. Jira Platform Cloud
  2. JRACLOUD-72723

'Single Email Address' notification is not working on Jira

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      Issue Summary

      Single Email Address notification is triggered by Jira but is not sent to the user.

      Environment

      • Jira Cloud version: 7c10101d

      Steps to Reproduce

      1. Configure the Browse Projects Permission Scheme of a project to Group (Anyone, including non-registered and anonymous users).
      2. Set one of the events (i.e. Issue Created) of the Notification Scheme of that same project to Single Email Address and enter a valid one. Save the changes.

      Expected Results

      The notification (in this case when a ticket is created) should be sent to the email address listed there.

      Actual Results

      No message is sent.

      Workaround:

      Currently, there is no known workaround for this behavior. A workaround will be added here when available

              Unassigned Unassigned
              jnunes@atlassian.com João Nunes
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                Created:
                Updated:
                Resolved: