-
Type:
Bug
-
Resolution: Timed out
-
Priority:
Medium
-
Component/s: Integration - Slack
-
11
-
Severity 3 - Minor
-
0
Issue Summary
When the customer tries to enable the Jira <> Slack integration, in the manage apps menu, it throws an error in the UI:
Jira error: something went wrong while updating instance Please try again later or contact support. Error ID: a0277e00-ae20-11e9-a990-ed7b9e555e0a
Steps to Reproduce
- Access the manage apps menu;
- Navigate to Slack app;
- Click on configure;
- Toggle the Enable Slack integration button;
Expected Results
Slack integration should be enabled
Actual Results
Error is shown in the UI
The below exception is thrown in the UI file:
Jira error: something went wrong while updating instance Please try again later or contact support. Error ID: a0277e00-ae20-11e9-a990-ed7b9e555e0a
Notes
Workaround
Currently there is no known workaround for this behavior.