Error when trying to enable Jira <> Slack integration

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    • 11
    • Severity 3 - Minor
    • 0

      Issue Summary

      When the customer tries to enable the Jira <> Slack integration, in the manage apps menu, it throws an error in the UI:

      Jira error: something went wrong while updating instance
      
      Please try again later or contact support. Error ID: a0277e00-ae20-11e9-a990-ed7b9e555e0a
      

      Steps to Reproduce

      1. Access the manage apps menu;
      2. Navigate to Slack app;
      3. Click on configure;
      4. Toggle the Enable Slack integration button;

      Expected Results

      Slack integration should be enabled

      Actual Results

      Error is shown in the UI

      The below exception is thrown in the UI file:

      Jira error: something went wrong while updating instance
      
      Please try again later or contact support. Error ID: a0277e00-ae20-11e9-a990-ed7b9e555e0a
      

      Notes

      Workaround

      Currently there is no known workaround for this behavior.

            Assignee:
            Unassigned
            Reporter:
            Lele (Inactive)
            Votes:
            3 Vote for this issue
            Watchers:
            15 Start watching this issue

              Created:
              Updated:
              Resolved: