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  1. Jira Cloud
  2. JRACLOUD-72575

"Domain of Reporter" field no longer populates reporter domain value in issue view

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    Description

      Issue Summary

      As due to GDPR changes based on documentation below , user email address can be set it visibility :-

      https://confluence.atlassian.com/cloud/update-your-profile-and-visibility-settings-968656104.html

      However, even though the email address visibility set to "Anyone" , "Domain of Reporter" field value still not visible.

      Environment

      Cloud

      Steps to Reproduce

      1. Set a customer account email visibility to "Anyone"
      2. Then, create a custom field with "Domain of Reporter" type.
      3. Create a ticket on behalf of customer
      4. View the issue from JIRA using administrator account.

      Expected Results

      Reporter domain populated.

      Actual Results

      Reporter domain not populated.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

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            Unassigned Unassigned
            nmohdkhalid Nabil
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            Dates

              Created:
              Updated:
              Resolved: