[JRACLOUD-72575] "Domain of Reporter" field no longer populates reporter domain value in issue view - Create and track feature requests for Atlassian products.

Type: Bug
Resolution: Cannot Reproduce
Priority: Low
Component/s: User Profile Controls
Labels:
- gdpr

Support reference count:
1
Symptom Severity:
Severity 3 - Minor
Bug Fix Policy:
View Atlassian Cloud bug fix policy

Issue Summary

As due to GDPR changes based on documentation below , user email address can be set it visibility :-

https://confluence.atlassian.com/cloud/update-your-profile-and-visibility-settings-968656104.html

However, even though the email address visibility set to "Anyone" , "Domain of Reporter" field value still not visible.

Environment

Cloud

Steps to Reproduce

Set a customer account email visibility to "Anyone"
Then, create a custom field with "Domain of Reporter" type.
Create a ticket on behalf of customer
View the issue from JIRA using administrator account.

Expected Results

Reporter domain populated.

Actual Results

Reporter domain not populated.

Workaround

Currently there is no known workaround for this behavior. A workaround will be added here when available

Form Name

Peter Weinberger added a comment - 14/Aug/2019 4:23 AM

Cannot reproduce when testing.

Peter Weinberger added a comment - 14/Aug/2019 4:23 AM Cannot reproduce when testing.

Assignee:: Unassigned

Reporter:: Nabil

Affected customers:: 0 This affects my team

Watchers:: 1 Start watching this issue

Created:: 25/Jul/2019 11:06 AM

Updated:: 15/Aug/2019 5:43 AM

Resolved:: 14/Aug/2019 4:23 AM