Uploaded image for project: 'Jira Platform Cloud'
  1. Jira Platform Cloud
  2. JRACLOUD-72541

Incorrect information in Basic Search Documentation

XMLWordPrintable

      Issue Summary

      In the Documentation for Basic Search:

      Quote1: In the section "Query Terms" it notes:

      "If you combine multiple terms without specifying any Boolean operators, they will be joined using AND operators."

      Quote 2: In the "OR" operator section it notes a conflicting point:

      "The OR operator is the default conjunction operator. This means that if there is no Boolean operator between two terms, the OR operator is used."

      Quote 1 States between 2 Terms a "AND" operator is used and Quote States between 2 terms a "OR" operator is used

      Using the defined search criteria in the example of the documentation in the OR operator section, the second Quote is proven incorrect and the "AND" Operator is confirmed to be used instead of the "OR" operator as the Default conjunction operator.

      Environment

      Cloud & Server Docs affected Tested and verified behavior on Current Cloud version and Server version 7.2, 7.13, 8.0, & 8.2

      Steps to Reproduce

      1. Create 3 issues
        • Place "atlassian jira" in a text field on one issue (exe description)
        • Place "Confluence" on the second
        • Place "atlassian jira" and "confluence" on the third
      2. using the Example in the OR section search for: 
        "atlassian jira" OR confluence
      3. all three issues are returned
      4. Remove the "OR" operator to align with the statement "This means that if there is no Boolean operator between two terms, the OR operator is used."

      Expected Results

      All three issues are returned

      Actual Results

      Only the issue with both "atlassian jira" and "confluence" is returned as the AND operator is being used

      Suggested Correction Needed

      Remove the notation under the "OR" operator section noting:

      The OR operator is the default conjunction operator. This means that if there is no Boolean operator between two terms, the OR operator is used.

      Then under the "AND" operator section add in:

      The AND operator is the default conjunction operator. This means that if there is no Boolean operator between two terms, the AND operator is used.

            [JRACLOUD-72541] Incorrect information in Basic Search Documentation

            Megha made changes -
            Resolution New: Timed out [ 10 ]
            Status Original: Needs Triage [ 10030 ] New: Closed [ 6 ]
            Megha made changes -
            Labels New: timeout-bulk-close202106
            Monique Khairuliana (Inactive) made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 - Restricted [ 3310353 ] New: JAC Bug Workflow v3 [ 3362190 ]
            Status Original: Open [ 1 ] New: Needs Triage [ 10030 ]
            Earl McCutcheon made changes -
            Link New: This issue is related to JRASERVER-69650 [ JRASERVER-69650 ]
            Earl McCutcheon made changes -
            Link New: This issue is related to JRACLOUD-72542 [ JRACLOUD-72542 ]
            Earl McCutcheon made changes -
            Link New: This issue is related to JRASERVER-69649 [ JRASERVER-69649 ]
            Earl McCutcheon made changes -
            Description Original: h3. Issue Summary
            In the Documentation for Basic Search:
            * [Search syntax for text fields|https://confluence.atlassian.com/jirasoftwarecloud/search-syntax-for-text-fields-764478343.html]

            Quote1: In the section "Query Terms" it notes:
            {quote}
            "If you combine multiple terms without specifying any Boolean operators, they will be joined using AND operators."
            {quote}

            Quote 2: In the "OR" operator section it notes a conflicting point:
            {quote}
            "The OR operator is the default conjunction operator. This means that if there is no Boolean operator between two terms, the OR operator is used."
            {quote}

            Quote 1 States between 2 Terms a "AND" operator is used and Quote States between 2 terms a "OR" operator is used

            Using the defined search criteria in the example of the documentation in the OR operator section, the second Quote is proven incorrect and the "AND" Operator is confirmed to be used instead of the "OR" operator as the Default conjunction operator.

            h3. Environment
            Cloud & server Docs affected

            h3. Steps to Reproduce
            # Create 3 issues
            #* Place "atlassian jira" in a text field on one issue (exe description)
            #* Place "Confluence" on the second
            #* Place "atlassian jira" and "confluence" on the third
            # using the Example in the OR section search for:
            {code}
            "atlassian jira" OR confluence
            {code}
            # all three issues are returned
            # Remove the "OR" operator to align with the statement "This means that if there is no Boolean operator between two terms, the OR operator is used."

            h3. Expected Results
            All three issues are returned

            h3. Actual Results
            Only the issue with both "atlassian jira" and "confluence" is returned as the AND operator is being used

            h3. Suggested Correction Needed

            Remove the notation under the "OR" operator section noting:
            {quote}
            The OR operator is the default conjunction operator. This means that if there is no Boolean operator between two terms, the OR operator is used.
            {quote}

            Then under the "AND" operator section add in:
            {quote}
            The AND operator is the default conjunction operator. This means that if there is no Boolean operator between two terms, the AND operator is used.
            {quote}

            		New: h3. Issue Summary
            In the Documentation for Basic Search:
            * [Search syntax for text fields|https://confluence.atlassian.com/jirasoftwarecloud/search-syntax-for-text-fields-764478343.html]

            Quote1: In the section "Query Terms" it notes:
            {quote}
            "If you combine multiple terms without specifying any Boolean operators, they will be joined using AND operators."
            {quote}

            Quote 2: In the "OR" operator section it notes a conflicting point:
            {quote}
            "The OR operator is the default conjunction operator. This means that if there is no Boolean operator between two terms, the OR operator is used."
            {quote}

            Quote 1 States between 2 Terms a "AND" operator is used and Quote States between 2 terms a "OR" operator is used

            Using the defined search criteria in the example of the documentation in the OR operator section, the second Quote is proven incorrect and the "AND" Operator is confirmed to be used instead of the "OR" operator as the Default conjunction operator.

            h3. Environment
            Cloud & Server Docs affected Tested and verified behavior on Current Cloud version and Server version 7.2, 7.13, 8.0, & 8.2
            - If using Jira Server please see corresponding Server Documentation inconsistency Report here: https://jira.atlassian.com/browse/JRASERVER-69649

            h3. Steps to Reproduce
            # Create 3 issues
            #* Place "atlassian jira" in a text field on one issue (exe description)
            #* Place "Confluence" on the second
            #* Place "atlassian jira" and "confluence" on the third
            # using the Example in the OR section search for:
            {code}
            "atlassian jira" OR confluence
            {code}
            # all three issues are returned
            # Remove the "OR" operator to align with the statement "This means that if there is no Boolean operator between two terms, the OR operator is used."

            h3. Expected Results
            All three issues are returned

            h3. Actual Results
            Only the issue with both "atlassian jira" and "confluence" is returned as the AND operator is being used

            h3. Suggested Correction Needed

            Remove the notation under the "OR" operator section noting:
            {quote}
            The OR operator is the default conjunction operator. This means that if there is no Boolean operator between two terms, the OR operator is used.
            {quote}

            Then under the "AND" operator section add in:
            {quote}
            The AND operator is the default conjunction operator. This means that if there is no Boolean operator between two terms, the AND operator is used.
            {quote}

            Earl McCutcheon made changes -
            Priority Original: Low [ 4 ] New: Medium [ 3 ]
            Earl McCutcheon made changes -
            Summary Original: test failed Issue creation New: Incorrect information in Basic Search Documentation
            Earl McCutcheon made changes -
            Description Original: h3. Issue Summary
            test test test

            h3. Environment

            (Optional - If Applicable)
             *
             *
            h3. Steps to Reproduce
             # Step 1
             # Step 2

            h3. Expected Results
            h3. Actual Results

            The below exception is thrown in the xxxxxxx.log file:
            {noformat}
            ...
            {noformat}
            h3. Notes

            (Optional - If Necessary)
            h3. Workaround

            Required, if there is no workaround please state:
             Currently there is no known workaround for this behavior. A workaround will be added here when available             		New: h3. Issue Summary
            In the Documentation for Basic Search:
            * [Search syntax for text fields|https://confluence.atlassian.com/jirasoftwarecloud/search-syntax-for-text-fields-764478343.html]

            Quote1: In the section "Query Terms" it notes:
            {quote}
            "If you combine multiple terms without specifying any Boolean operators, they will be joined using AND operators."
            {quote}

            Quote 2: In the "OR" operator section it notes a conflicting point:
            {quote}
            "The OR operator is the default conjunction operator. This means that if there is no Boolean operator between two terms, the OR operator is used."
            {quote}

            Quote 1 States between 2 Terms a "AND" operator is used and Quote States between 2 terms a "OR" operator is used

            Using the defined search criteria in the example of the documentation in the OR operator section, the second Quote is proven incorrect and the "AND" Operator is confirmed to be used instead of the "OR" operator as the Default conjunction operator.

            h3. Environment
            Cloud & server Docs affected

            h3. Steps to Reproduce
            # Create 3 issues
            #* Place "atlassian jira" in a text field on one issue (exe description)
            #* Place "Confluence" on the second
            #* Place "atlassian jira" and "confluence" on the third
            # using the Example in the OR section search for:
            {code}
            "atlassian jira" OR confluence
            {code}
            # all three issues are returned
            # Remove the "OR" operator to align with the statement "This means that if there is no Boolean operator between two terms, the OR operator is used."

            h3. Expected Results
            All three issues are returned

            h3. Actual Results
            Only the issue with both "atlassian jira" and "confluence" is returned as the AND operator is being used

            h3. Suggested Correction Needed

            Remove the notation under the "OR" operator section noting:
            {quote}
            The OR operator is the default conjunction operator. This means that if there is no Boolean operator between two terms, the OR operator is used.
            {quote}

            Then under the "AND" operator section add in:
            {quote}
            The AND operator is the default conjunction operator. This means that if there is no Boolean operator between two terms, the AND operator is used.
            {quote}

            Earl McCutcheon created issue -

              skarp Sarah Karp
              emccutcheon Earl McCutcheon
              Affected customers:
              1 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: