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Bug
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Resolution: Timed out
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Medium
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Severity 2 - Major
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Issue Summary
In the Documentation for Basic Search:
Quote1: In the section "Query Terms" it notes:
"If you combine multiple terms without specifying any Boolean operators, they will be joined using AND operators."
Quote 2: In the "OR" operator section it notes a conflicting point:
"The OR operator is the default conjunction operator. This means that if there is no Boolean operator between two terms, the OR operator is used."
Quote 1 States between 2 Terms a "AND" operator is used and Quote States between 2 terms a "OR" operator is used
Using the defined search criteria in the example of the documentation in the OR operator section, the second Quote is proven incorrect and the "AND" Operator is confirmed to be used instead of the "OR" operator as the Default conjunction operator.
Environment
Cloud & Server Docs affected Tested and verified behavior on Current Cloud version and Server version 7.2, 7.13, 8.0, & 8.2
- If using Jira Server please see corresponding Server Documentation inconsistency Report here: https://jira.atlassian.com/browse/JRASERVER-69649
Steps to Reproduce
- Create 3 issues
- Place "atlassian jira" in a text field on one issue (exe description)
- Place "Confluence" on the second
- Place "atlassian jira" and "confluence" on the third
- using the Example in the OR section search for:
"atlassian jira" OR confluence
- all three issues are returned
- Remove the "OR" operator to align with the statement "This means that if there is no Boolean operator between two terms, the OR operator is used."
Expected Results
All three issues are returned
Actual Results
Only the issue with both "atlassian jira" and "confluence" is returned as the AND operator is being used
Suggested Correction Needed
Remove the notation under the "OR" operator section noting:
The OR operator is the default conjunction operator. This means that if there is no Boolean operator between two terms, the OR operator is used.
Then under the "AND" operator section add in:
The AND operator is the default conjunction operator. This means that if there is no Boolean operator between two terms, the AND operator is used.
- is related to
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JRACLOUD-72542 Basic Search default Boolean inside a Group is incorrectly mapped to "+" operator
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- Closed
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JRASERVER-69649 Incorrect information in Basic Search Documentation
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- Closed
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JRASERVER-69650 Basic Search default Boolean inside a Group is incorrectly mapped to "+" operator
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- Gathering Impact
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Hi everyone,
Thank you for previously raising this bug and bringing it to our attention.
Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Jira users.
As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know.
Thank you again for providing valuable feedback to our team!
Jira Cloud team