Uploaded image for project: 'Jira Cloud'
  1. Jira Cloud
  2. JRACLOUD-72524

Update "Importing data from CSV" documentation

    XMLWordPrintable

Details

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    Description

      Problem Definition

      As currently, we have https://jira.atlassian.com/browse/JRACLOUD-71223 bug , due to JIRA ignored project key in the "issue key" field at CSV file and update the existing issue in the defined project with the match "issue number". This causing issue overwritten.

      Suggested Solution

      It is best to update the documentation, alert customer not to mapped "Issue Key" field if expected to create a new issue when already defined the project.

      Why this is important

      This to prevent from customer instance issue being overwritten.

      Workaround

      No workaround

      Attachments

        Activity

          People

            skarp Sarah Karp
            nroslan Atiqah Roslan
            Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

              Created:
              Updated:
              Resolved: