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  1. Jira Cloud
  2. JRACLOUD-72486

Comment with Formatted Attachment fails to be added

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    Description

      Issue Summary

      When adding comments that contain attachments in the new issue view, the comment will fail to be added if the attachment is formatted.

      Environment

      This only happens in the new issue view.

      Steps to Reproduce

      1. Open an issue
      2. Add a formatted comment
      3. Add an attachment (either by dragging and dropping or by the attachment button) to a formatted section
      4. Save comment

      Expected Results

      Comment is saved

      Actual Results

      We couldn't save your comment error is returned:

      Workaround

      The comment does not fail to be added if the attachment is added outside a "formatted area"

      Additional information

      The video below represents situations where the problem is and is not reproduced.

      Attachments

        1. attachmentError.mov
          9.54 MB
          Leonardo H
        2. Screen Shot 2019-07-12 at 7.00.59 PM.png
          43 kB
          Leonardo H

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              Unassigned Unassigned
              lhubert@atlassian.com Leonardo H
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              Dates

                Created:
                Updated:
                Resolved: