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  1. Jira Platform Cloud
  2. JRACLOUD-72485

Files named with special character are not accessible (404)

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      Summary

      Files named with special character like carriage return are not accessible

      Steps to Reproduce

      Create a file and then rename the file using \r or any other special character.

      Expected Results

      Jira decodes those characters successfully.

      Actual Results

      If you try to access the file a 404 error is returned.

      • You will notice that the URL points to the encoded character like: %0D.

      Workaround

      Use a decoding tool to parse the appropriate link.

            [JRACLOUD-72485] Files named with special character are not accessible (404)

            Matthew Hunter added a comment -
            Atlassian Update - December 10, 2021

            Hi everyone,

            Thank you for previously raising this bug and bringing it to our attention.

            Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Jira users.

            As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know.

            Thank you again for providing valuable feedback to our team!
            Jira Cloud team

            Matthew Hunter added a comment - Atlassian Update - December 10, 2021 Hi everyone, Thank you for previously raising this bug and bringing it to our attention. Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Jira users. As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know. Thank you again for providing valuable feedback to our team! Jira Cloud team

              Unassigned Unassigned
              tbehm@atlassian.com Thiago Behm.
              Affected customers:
              1 This affects my team
              Watchers:
              7 Start watching this issue

                Created:
                Updated:
                Resolved: