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  1. Jira Cloud (including JIRA Core)
  2. JRACLOUD-72483

REST API endpoints that return user objects leave email field blank for unmanaged users

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      Description

      Issue Summary

      Any Jira Cloud REST API endpoint that returns user objects in the JSON response will return a blank email address for any non-managed users. This happens regardless of if they are set to "Public" or "Private" in the Atlassian Account privacy settings (which do not have the email address specific setting for non-managed accounts).

      Steps to Reproduce

      1. Invite an unmanaged user to your instance if one does not already exist
      2. run /rest/api/3/user/search?query=<email address of user>

      Expected Results

      The returned user object email field is populated with the expected email address

      Actual Results

      The email address field is returned with an empty string as the value

      Workaround

      Currently, there is no workaround.

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              Assignee:
              Unassigned
              Reporter:
              jlong@atlassian.com Jared Long
              Votes:
              31 Vote for this issue
              Watchers:
              40 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved: