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  1. Jira Platform Cloud
  2. JRACLOUD-72454

Adding an Attachment with High Resolution Breaks the Email Notification

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      Issue Summary

      Adding images that have high resolutions are breaking the email notifications.
      It occurs on all mailboxes - Gmail, Outlook, Email Application on MacOS, etc.

      Steps to Reproduce

      1. Create an issue;
      2. Add an attachment that is an image with high resolution
      3. Open the notification email

      Expected Results

      The image shows correctly in the notification.

      Actual Results

      It returns a blank image, as it was corrupted, even though the image is added correctly. It works with images with lower resolution.

      Workaround

      No workaround is available.

              Unassigned Unassigned
              gsenna Gabriel Senna (Inactive)
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                Created:
                Updated:
                Resolved: