JQL query references to UUID username instead of a readable user information

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    • 2
    • Severity 3 - Minor

      Issue Summary

      As part of the efforts to remove username in cloud, some users are already configured with a UUID as the username. When those users are referenced in a JQL query (assignee/reporter), the data user information is not readable.

      ie.

      assignee in (<UUID1>, <UUID2>)
      

      Steps to Reproduce

      1. Go to Jira search (advanced)
      2. Build a JQL referencing to existing users that has UUID as a username.
      3. Check the JQL that was generated.

      Expected Results

      The JQL should reference to a readable user information.

      ie.

      assignee in (<email_address1>, <email_address2>)
      
      assignee in (<display_name1>, <display_name2>)
      

      Actual Results

      assignee in (<UUID1>, <UUID2>)
      

      Workaround

      • Run the JQL in Jira search and switch to Basic to retrieve the user information.
      • Run the JQL query and inspect the results to check for the user information.

            Assignee:
            Unassigned
            Reporter:
            Ramon M (Inactive)
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            Watchers:
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              Created:
              Updated:
              Resolved: