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  1. Jira Platform Cloud
  2. JRACLOUD-72348

Error during CSV import when project role "developers" have lower case

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      Issue Summary

      When you try to import a CSV, and the project role Developers is registered in the instance as "developer" (minor case), Jira throughs an error:

      Unexpected failure occurred. Importer will stop immediately. Data may be in an unstable state: Failed to add users to 'Developers' role for the project 'TRI': Errors:
      Unknown macro: {name=A project role with name 'Developers' already exists.}
      

      Steps to Reproduce

      1. Check if the project role "Developers" was renamed to developers
      2. Try to import a CSV file

      Expected Results

      The import should work correctly since the developer role exist.

      Actual Results

      Import fails with an error

      Workaround

      A workaround will be to rename the project role to Developers

              Unassigned Unassigned
              lmenezes Lele (Inactive)
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                Created:
                Updated:
                Resolved: