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  1. Jira Platform Cloud
  2. JRACLOUD-72310

New editor doesn't save the comment/description if using Shift+Enter and changing the color of the text (Unsupported content)

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      Issue Summary

      New editor doesn't save the comment/description if using Shift+Enter and changing the entire text color at once.

      Environment

      New issue view/Markdown editor

      Steps to Reproduce

      1. Using the new view, add text on comment or description and instead of Enter to add a line break, use Shift+Enter.
      2. Change the text color by selecting all text.

      Expected Results

      The comment is saved.

      Actual Results

      It shows the error below:

      We couldn't save your comment
      It might be empty or have invalid formatting. If you copy-pasted, try removing the formatting and adding it directly in the editor.

      Notes

      If we change the color line by line it works normally, but selecting all text to change the color, it fails.

      Workaround

      Change the color line by line.

        1. Screenshot 2019-06-20_14-29-31.png
          38 kB
          Angélica Luz
        2. Screenshot 2019-06-20_14-29-51.png
          40 kB
          Angélica Luz
        3. Screenshot 2019-06-20_14-39-50.png
          38 kB
          Angélica Luz

              Unassigned Unassigned
              adaluz Angélica Luz
              Votes:
              4 Vote for this issue
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                Created:
                Updated:
                Resolved: